Effective 01 November 2014, the Philippine Department of Transportation and Communications (DOTC) will start the implementation of the PhP 550.00 International Passenger Service Charge (IPSC) Integration Program whereby airport terminal fee shall be incorporated into the cost of airline tickets at point of sale.

The program aims to provide travelers/airline passengers with smooth, more convenient and hassle-free travel experience by adopting measures to reduce airport processing time for boarding passengers.

The program exempts the following passengers from payment of terminal fee, as mandated by law:

1. Overseas Filipino Workers (OFWs) with valid Overseas Employment Certificates (OECs)
2. Muslim pilgrims endorsed by the National Commission on Muslim Filipinos (NCMF)
3. Athletes endorsed by the Philippine Sports Commission (PSC)
4. Others authorized for exemption by the Office of the President

Exempt passengers, however, will be subject to payment of terminal fee under the following circumstances:

1. Airline tickets purchased online
2. Airline tickets purchased abroad
3. If no exemption certificate is presented when an exempt passenger purchases a ticket over the counter from an airline office or travel agent in the Philippines.

In such cases, refund is allowed for exempt passengers who have been charged a terminal fee. Refund is done by presenting the following documents:

OFWs

1. Airport copy of the OEC,
2. Boarding pass, and
3. Any of the following showing payment of terminal fee

• e-ticket
• itinerary receipt with O.R. or invoice

Muslim Pilgrims, Athletes and Others

1. MIAA Exemption Certificate,
2. Boarding pass, and
3. Any of the following showing payment of terminal fee 

• e-ticket
• itinerary receipt with O.R. or invoice

Refunds are processed and paid at NAIA Terminals (open 24 hours daily) on the day of departure or at the MIAA Administration Bldg., which is located at Collection Office, Ground Floor, MIA Road, Pasay City, from 8:00 a.m. to 5:00 p.m., Mondays thru Fridays except for holidays.

Representatives may be allowed to apply for the refund provided they present the above-stated requirements, their passport or any valid government issued ID with picture and duly accomplished Refund Declaration Form, which can be downloaded from the MIAA official website, www.miaa.gov.ph.

For information and guidance. Thank you.